Phoenix Newsletter - October 2025 President’s Message: Enduring Commitments in a Time of Change Read President’s Message: Enduring Commitments in a Time of Change
Home Research Research Library Physician Perceptions of Performance Feedback in a Quality Improvement Activity Physician Perceptions of Performance Feedback in a Quality Improvement Activity 2018 Author(s) Eden, Aimee R, Hansen, Elizabeth Rose, Hagen, Michael D, and Peterson, Lars E Topic(s) Family Medicine Certification, Role of Primary Care, and Achieving Health System Goals Keyword(s) Measurement, Performance Improvement, Physician Experience (Burnout / Satisfaction), and Qualitative Volume American Journal of Medical Quality Source American Journal of Medical Quality Physician performance and peer comparison feedback can affect physician care quality and patient outcomes. This study aimed to understand family physician perspectives of the value of performance feedback in quality improvement (QI) activities. This study analyzed American Board of Family Medicine open-ended survey data collected between 2004 and 2014 from physicians who completed a QI module that provided pre- and post-QI project individual performance data and peer comparisons. Physicians made 3480 comments in response to a question about this performance feedback, which were generally positive in nature (86%). Main themes that emerged were importance of accurate feedback data, enhanced detail in the content of feedback, and ability to customize peer comparison groups to compare performance to peers with similar patient populations or practice characteristics. Meaningful and tailored performance feedback may be an important tool for physicians to improve their care quality and should be considered an integral part of QI project design. ABFM Research Read all 2025 The General Public Vastly Overestimates Primary Care Spending in the United States Go to The General Public Vastly Overestimates Primary Care Spending in the United States 2018 Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada Go to Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada 2013 Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity Go to Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity 2014 Effectiveness over efficiency: underestimating the primary care physician shortage Go to Effectiveness over efficiency: underestimating the primary care physician shortage
Author(s) Eden, Aimee R, Hansen, Elizabeth Rose, Hagen, Michael D, and Peterson, Lars E Topic(s) Family Medicine Certification, Role of Primary Care, and Achieving Health System Goals Keyword(s) Measurement, Performance Improvement, Physician Experience (Burnout / Satisfaction), and Qualitative Volume American Journal of Medical Quality Source American Journal of Medical Quality
ABFM Research Read all 2025 The General Public Vastly Overestimates Primary Care Spending in the United States Go to The General Public Vastly Overestimates Primary Care Spending in the United States 2018 Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada Go to Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada 2013 Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity Go to Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity 2014 Effectiveness over efficiency: underestimating the primary care physician shortage Go to Effectiveness over efficiency: underestimating the primary care physician shortage
2025 The General Public Vastly Overestimates Primary Care Spending in the United States Go to The General Public Vastly Overestimates Primary Care Spending in the United States
2018 Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada Go to Advancing Primary Care Through Alternative Payment Models: Lessons from the United States & Canada
2013 Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity Go to Dimensionality of the Maintenance of Certification for Family Physicians Examination: Evidence of Construct Validity
2014 Effectiveness over efficiency: underestimating the primary care physician shortage Go to Effectiveness over efficiency: underestimating the primary care physician shortage
