If you experience problems using the ABFM website or have any other questions for the ABFM Staff, please contact the ABFM Support Center at 877-223-7437, or you may email us at [email protected].


Hours of operation

MON. TUES. WED. THUR. FRI. SAT. SUN.
8:00AM
9:00PM
8:00AM
9:00PM
8:00AM
9:00PM
8:00AM
9:00PM
8:00AM
9:00PM
9:00AM
5:00PM
*
* For the month of December, the Support Center is 
open on Sunday(s): Noon – 5:00PM (Eastern)
All times are Eastern

live chat

 

Request Chat


Email us

If you experience problems using the ABFM website or have any other questions for the ABFM Staff, please email us at [email protected].


Mailing Address

1648 McGrathiana Parkway, Suite 550

Lexington, KY 40511-1247


Technical Support

The American Board of Family Medicine is committed to providing the best possible support for all ABFM website users and to making every effort to support current and predominately used operating systems and browser versions.

Minimum Supported Browser Versions

IE Chrome Firefox Safari
Version 11.0 Version 36.0 Version 31.0 Version 5.0

Using the latest release of a browser provides ;a more secure online experience and better user experience. New browser releases offer the latest security enhancements, bug patches, etc.

Software
As is common to many websites and their applications, certain software is necessary to view and interact with the ABFM web portal. We recommend Adobe Reader, a free software, to enable PDF downloads. Also, certain functions within the portal require Adobe Flash Player, also free, for viewing capability.

Settings
A few necessary options or settings should be enabled to ensure complete compliance with our applications.

Each browser should have JavaScript and Cookies enabled.  

The American Board of Family Medicine uses Transport Layer Security (TLS) to encrypt the personal and financial information being sent over the Internet. Your browser should display a locked padlock icon to indicate that TLS encryption is being used. TLS is a modern replacement for SSL and does not contain the recently discovered security defects which are present in SSL.

Visit the SANS Security Institute for more details on SSL and TLS.