Is Artificial Intelligence the Key to Reclaiming Relationships in Primary Care?

Author(s)

Liaw, Winston R, Kakadiaris, Ioannis A, and Yang, Zhou

Topic(s)

Role of Primary Care, and What Family Physicians Do

Keyword(s)

Health Information Technology (HIT)

Volume

American Family Physician

It’s 2030. Your next patient is Mrs. Jones, a 60-year-old with heart failure. A computer program that simulates human conversation, or a chatbot, scheduled the visit after asking the patient questions and noting that weight measurements from her internet-connected scale had been increasing. She enrolled in a heart failure management program when an artificial intelligence (AI) prediction tool identified her as being at high risk of an exacerbation this year. In addition to using the smart scale, a social worker, pharmacist, and dietitian ensure that the patient has everything she needs to manage her heart failure.

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